The View From Above: Sweeping & Undetailed
I have been watching a CEO replace their director of technology and this CEO is making a very common mistake with hiring technology people in general and cybersecurity people in particular. That mistake is putting too high a value on what the CEO knows and too low a value on what the CEO does not know. In my experience it is natural for there to be detail gradient from C-Suite to worker bee. Like this illustration, the level of detail is different at every level of the organization. The highest level tends to be almost devoid of operational detail. The lowest level tends to be saturated with it. This state of affairs can lead to an unfortunate and often unconscious bias that the operational details don't matter. The higher up you go, the less people at that level had to deal with them. This can lead higher ups to feel that the details are not only unimportant, but a problem, since they must see the forest and not the trees. In most cases this generalization is inaccurate to an acce...