Leading Means Doing
Phil Venables' new post, Do you really know what's going on? , caught our attention from the start (quoting at length): Most leaders do not know the actual truth of what is happening. This is not because people are overtly hiding things or that leaders are ineffective, although sometimes it is both of those, but rather this is because of the “thermocline of truth” that I covered in this post. Organizations are full of cultural, structural, process, and other barriers that stop reality making its way to leadership. When you started out in your career you probably felt constant frustration that the “higher ups” had no clue about reality on the ground. Even today, you probably feel frustrated that peers in other organizations are clueless to the reality you know, or even in many cases that you know their teams know but are failing to push up to their leader. When you become progressively more senior it’s easy to forget this experience and get in a position where you believe you...