Speed Kills SOC Decision-Making. Deliberation Kills Operations. What To Do?
Cybersecurity is a balance of risks. Risks require trade-offs. An easy trade-off is: do we move as quickly as possible with an 80% solution with the known risk of having gone down the wrong path, or do we wait until we get to 99% certainty and then execute? Bots move quickly and break things, you say. This requires speedy response. Yes, though the psychology of decision-making under time pressure is gloomy. We're veering into the Daniel Kahneman " Thinking, fast and slow " territory where speedy decision-making relies on what Kahneman referred to as " System 1 " thinking where decisions made under time pressure engage heuristics. These are snap judgments based on pattern recognition, the goal being to conserve time and effort in making decisions in new instances that are -- maybe -- similar to previous instances. For example if you go to a new coffee shop and you like cortados, you might order a cortado w/o reading the menu. There is no need to think about it. T...